Computer Support is something that’s hard to find and when you do find a business that offers it, the price is high and the support is of little value.
Everyone isn’t a computer expert and aware of all the lingo used when talking about computers. This often causes frustration on the business providing the support and consequently results in short tempers and lack of understanding.
I work with people and take the time to explain everything in detail and don’t get upset with a customer if they don’t understand what I’m talking about. I will simply explain things using analogies so the customer has a firm grasp on what I’m telling them.
I offer support by phone and/or remotely.
Remote Support gives me the ability to access a customer’s computer via the Net and remove infections, remove and install software, set up printers, network sharing, Wifi security and much more.
The connection has to be initiated by the customer and accepted by me before the secure connection is established.
This service is used by customers across the country!
I also offer phone support for iPhones, iPads and Apple TV.
Television, Satellite, Surround Sound, High Def are a few additional services I offer support for.
My rate is billed at $60.00 per hour in 15 minute increments with a minimum charge of $15.00
I accept all major credit cards as well as PayPal.
Before you bring your computer in to a business to have work done or have them make a house call, give me a call and see if I can help you with your concerns. You may not have to leave the comfort of your home or business!
Click HERE to download my Customer Control Module.